Suspicious money trick at DSTV Call Centre

Item: DStv (MultiChoice)
Rating: 2
Author: Teresa F

I am an existing subscriber and phoned into the DSTV call centre to extend my subscription. An amount owing to do so was quoted to me over the phone. Whilst still on the line I did an EFT payment.<br> <br> After the money went off my account, Thebogo said \Unless you pay an extra amount you will only have 48 hours". When I objected that they can't change the agreed amount"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 16:50

Hello time2talk,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 16:50

Official