Suspension of my account

Item: DStv (MultiChoice)
Rating: 1
Author: Sebongile M

I made a payment via cellphone banking yesterday my account is still suspended.

I called the call centre and I was requested to send a proof of payment which I did. Now I'm being told I have to wait for 48 hrs, what the hell is that????

What's the point of sending a proof of payment??

Smart card no: ********** 6802 ***

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

29 Jan 2018, 08:19

Dear Sebongile Mahlakwane

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

DStv (MultiChoice)'s reply29 Jan 2018, 08:19

Official

Dear Sebongile Mahlakwane

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team