SUSPENSION OF ACCOUNT

Good day <br> <br> I received my last statement on 6 August 2015 where my balance due for period 5 August 2015 to 4 September 2015 is R0.00.<br> <br> My service was disconnected today, I am very disappointed in this. If my statement says R0.00 then why is my service disconnected.<br> <br> I called the customer care line and the consultant advised that R217 is due, however when I logged onto the self- service website and amount of R670 shows due by 01 January 1901.<br> <br> I think their administration of invoices is pathetic and clearly they don't have a clue of what is happening on their clients accounts.<br> <br> I have made payment of R250 this morning as per the consultant, and suggested that they sort out this disgusting way of servicing clients and maybe have the courtesy of letting me know what amount is actually due and not just suspending my services when it suits them.<br> <br> Miss Nazlie Damonse<br> <br>