RR
Roule R

1 reviews | Active since Jul 2017

12 Feb 2023, 12:15

Suspended without any reason

Still no follow up from DStv, yet again my account is suspended. Been on the phone for 16 minutes once again. This is the worst service provider ever. No wonder why people are streaming rather than paying for DStv.

0
Replies (5)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Feb 2023, 12:16
Official
Hi Roule le Roux,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

RR
Roule R's update12 Feb 2023, 12:26
Reviewer Update
Just received a message that I should pay my outstanding amount after I have sent proof of payment on Tuesday. This is ridiculous
I have one decoder. I have requested that the other decoders linked to my account is removed.
RR
Roule R's update12 Feb 2023, 12:27
Reviewer Update
Please sort this out and get back to me
RR
Roule R's update13 Feb 2023, 18:23
Reviewer Update
Now DStv have downgrade my package without my consent. I have paid the amount for compact plus with a credit of R120 and I am unable to watch what I have paid for. This is totally unacceptable.

RR
Roule R's update14 Feb 2023, 10:24
Reviewer Update
Can anyone from Dstv please sort out my subscription. I just want to view what I have paid for. This is unacceptable. How many more customers are you willing to lose before you are going to act like you care for your customers?