MM
Michelle M

1 reviews | Active since Oct 2023

07 Oct 2023, 12:30

Suspended services

I have been a paying Dstv customer for the past 8years and never in my life have I felt such dissatisfaction from them.

So This morning when my husband woke up,switched on the TV only for him to learn that we have been disconnected. And this after we have decided to pay for a combo( data bundle)

He(my husband) tried to get this solved via WhatsApp but with no success. We are very unhappy for the fact that just a few days ago, we had to fight for our data to be loaded and now our channels have been switched off... telling us about an outstanding amount.

We will not take this laying down cause they are clearly trying to rip us off...

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Oct 2023, 12:42
Official
Hi Michelle Manzana, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
MM
Michelle M's update07 Oct 2023, 17:42
Reviewer Update
Please be quick cause my kids are putting pressure on me...
MM
Michelle M's update08 Oct 2023, 20:02
Reviewer Update
You know someone advised me to post about my experience on Twitter and I'm starting to think that the advice was not that bad after all 😠😡😡