CB
Candice B
1 reviews | Active since Jun 2015
05 Aug 2015, 06:23
Suspended services
My dstv was paid over a week ago. I have sent my proof of payment yet my services remain suspended. I need this resolved ASAP and would like reimbur*****t on all suspended days.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Aug 2015, 14:27Hello Candice H Britz,
We could not get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
It was not possible to access you DStv account as you did not provide us with your account details.
We have sent an email to your personal email address, where you can provide us with the required information for further assistance.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
It was not possible to access you DStv account as you did not provide us with your account details.
We have sent an email to your personal email address, where you can provide us with the required information for further assistance.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply08 Aug 2015, 14:27
Official
Hello Candice H Britz,
We could not get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
It was not possible to access you DStv account as you did not provide us with your account details.
We have sent an email to your personal email address, where you can provide us with the required information for further assistance.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We could not get hold of you today and discuss your query telephonically.
Please accept our apology for the delayed response and the inconvenience caused.
It was not possible to access you DStv account as you did not provide us with your account details.
We have sent an email to your personal email address, where you can provide us with the required information for further assistance.
Thank you for taking the time to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah