1 reviews | Active since Feb 2013
Suspended service yet its your incompetence
as with many others complaining about the same problem DSTV still are *********** - we paid our account and sent proof of payment like all the others -we got reconnected after Siyabonga admitted there is a fault on your side with your systems and now we get suspended tonight because of R41? Our payment has been the same for the last year and now when we call the call centre we get staff that tell us we mustnt get angry - Lebogang you really need additional training after we tried to explain that you in undate us with sms about paying our account and when we do pay you still suspend us and we still have to phone and wait for a supervisor or non existent manager tonight - we wasted nearly 40 minutes on the phone and yet still no outcome - you guys are pathetic!!!
Dear Louisa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Louisa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Good day Louisa
We've called John and confirmed that his services are now active and we've also activated the PVR functions at his request. We do apologise for the delay in resolving this issue and we assure you that services are now up to date.
Regards
Caroline
Good day Louisa
We've called John and confirmed that his services are now active and we've also activated the PVR functions at his request. We do apologise for the delay in resolving this issue and we assure you that services are now up to date.
Regards
Caroline