Suspended service even though i paid

Item: DStv (MultiChoice)
Rating: 2
Author: Raquel H

I am so mad right now this happens on and off with u i paid on the 26th get home today and im told my services are suspended. How do u just suspend without checking ur bank statement, what mediocrity, laziness ???? I want a full refund for the time my services have been off, i use the same referwnce every month, i am livid what the hell????

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Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 13:23

Hello Desne ,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 13:23

Official