SUSPENDED SERVICE DUE TO INCORRECT BILLING AND SYSTEM ISSUES

Good Day

I am extremely upset for 3 months I have been struggling to get a correct amount to pay, I have been paying in what the agents have told me and self service has been showing something else, I have now been disconnected and being given another amount to pay after paying R400 now I do understand that technical issues happen but now its at the cost of my kids not being able to watch TV this has been escalated since September 1000 entries on my account and still I am confused I asked this morning that the agan reconnect my service while I wait for this to be investigated and I am given a correct amount to pay I was denied I need someone to recconnect my service immediately because your system issues are not my problem