BS
Babazile S
1 reviews | Active since May 2020
16 May 2020, 10:29
Suspended dstv account
I peggy agness sibiya id number *** customer number ***0 On the 2second of may 2020 i called multichoice to change a payment date to the 15th of june due to lack of money and lockdown delays on the very same day i payed a full amount of R278 so yesterday it happened that my dstv was switched of / suspended i called they said i should pay another R162 that will reconnect my fees till the 14th of june and thats the money idont have right now am soo much dissapointed with them they where suppouse to make changes for next month not this month am soo stressed right now
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
16 May 2020, 10:56Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 May 2020, 10:56
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 May 2020, 12:30Hi Babazile,
A change of payment date done on the 2nd of May affects your billing in that on the 15th of May you need to topup your account so that you can be covered until the 15th of June.
You currently have a credit of R157.89, to be covered until your next payment date, you need to pay R162.11.
Regards
The DStv Hellopeter Team
A change of payment date done on the 2nd of May affects your billing in that on the 15th of May you need to topup your account so that you can be covered until the 15th of June.
You currently have a credit of R157.89, to be covered until your next payment date, you need to pay R162.11.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply16 May 2020, 12:30
Official
Hi Babazile,
A change of payment date done on the 2nd of May affects your billing in that on the 15th of May you need to topup your account so that you can be covered until the 15th of June.
You currently have a credit of R157.89, to be covered until your next payment date, you need to pay R162.11.
Regards
The DStv Hellopeter Team
A change of payment date done on the 2nd of May affects your billing in that on the 15th of May you need to topup your account so that you can be covered until the 15th of June.
You currently have a credit of R157.89, to be covered until your next payment date, you need to pay R162.11.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 May 2020, 13:00Hi Babazile,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply16 May 2020, 13:00
Official
Hi Babazile,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,