SUSPENDED CHANNELS BUT WE PAID

DSTV SUSPENDED OUR SUBSCRIPTIONS BUT WE HAVE PAID. SINCE LAST NIGHT WE WERE WITH THEM ON THE PHONE THEY TELLING US STORIES OF US CHSNGING DECODERS BUT CANT PROOF WHER ETHEY GOT THE MESSAGE TO MAKE CHANGES. TODAY THEY ARE SENDING MY HUSBAND FROM PILLAR TO POST AT RUSTENBURG . THEIR SERVICE HAS BECOME SO BAD THAT THEY UPGRADE YOU WITHOUT YOUR KNOWLEGEDGE AND EXPECT YOU TO PAY FOR WHAT YOU DIDNT REQUEST. CAN WE HAVE OUR FULL REFUND THAT WE PAID ON THE 29 OCTOBER THROUGH PICK N PAY. AND CANCEL YOUR SERVICES,ITS LONG OVER DUE NOW WITH YOUR ROBBING BUSINESS