LL
Lorraine L
1 reviews | Active since Jul 2015
13 Aug 2015, 08:35
Suspended again
Paid on the 22 July suspended day it was due 25 July re connected on the 27 and suspended again today 13th August , customer care has no record of payments after I have sent it multiple times I'm actually in shock customer care called to apologise on the 28 but now no record of my last 2 weeks history , they did respond to my last hello Peter and again apologised but I'm suspended again pathetic multichoice
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Aug 2015, 13:47Hello keashan,
Thank you for taking our call today.
As per our telephonic discussion, we have forwarded your proof of payment to the relevant department.
We have also escalated your BoxOffice query to the relevant department for further assistance.
Please accept our apology for the delayed response in this regard.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As per our telephonic discussion, we have forwarded your proof of payment to the relevant department.
We have also escalated your BoxOffice query to the relevant department for further assistance.
Please accept our apology for the delayed response in this regard.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply17 Aug 2015, 13:47
Official
Hello keashan,
Thank you for taking our call today.
As per our telephonic discussion, we have forwarded your proof of payment to the relevant department.
We have also escalated your BoxOffice query to the relevant department for further assistance.
Please accept our apology for the delayed response in this regard.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As per our telephonic discussion, we have forwarded your proof of payment to the relevant department.
We have also escalated your BoxOffice query to the relevant department for further assistance.
Please accept our apology for the delayed response in this regard.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,