PK
Palesa K
1 reviews | Active since Apr 2023
06 Apr 2023, 11:55
Suspended account
Good day After our conversation with the agent on Sunday he adviced that I pay my monthly subscription of R540 ,I paid that money but my account is still suspended and also he promised to call me back on that same day but he didn't..I have been made a fool by multichoice cause everytime I send them a email,I get a call from different agents whom I will have to explain my complain again over and over again.. My account is been suspended since February.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
06 Apr 2023, 12:35Hi Palesa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply06 Apr 2023, 12:35
Official
Hi Palesa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
PK
Palesa K's updateReviewer Update
06 Apr 2023, 12:50You always acknowledging my complains but you don't deliver,,your service is poor,frustrating and undermining
PK
Palesa K's update06 Apr 2023, 12:50
Reviewer Update
You always acknowledging my complains but you don't deliver,,your service is poor,frustrating and undermining
PK
Palesa K's updateReviewer Update
06 Apr 2023, 16:17ENQUIRY REFERENCE NUMBER : ***5
Good day
Thank you for contacting Contracts
We apologize for the delayed response
Kindly be advised the amount paid could only cover part of what is owing on the account. To reconnect you still need to pay R2095.52 which is inclusive of the settlement amount.
This is the message I just received from multichoice,,these people are robbing us.. You are ***** multichoice
Good day
Thank you for contacting Contracts
We apologize for the delayed response
Kindly be advised the amount paid could only cover part of what is owing on the account. To reconnect you still need to pay R2095.52 which is inclusive of the settlement amount.
This is the message I just received from multichoice,,these people are robbing us.. You are ***** multichoice
PK
Palesa K's update06 Apr 2023, 16:17
Reviewer Update
ENQUIRY REFERENCE NUMBER : ***5
Good day
Thank you for contacting Contracts
We apologize for the delayed response
Kindly be advised the amount paid could only cover part of what is owing on the account. To reconnect you still need to pay R2095.52 which is inclusive of the settlement amount.
This is the message I just received from multichoice,,these people are robbing us.. You are ***** multichoice
Good day
Thank you for contacting Contracts
We apologize for the delayed response
Kindly be advised the amount paid could only cover part of what is owing on the account. To reconnect you still need to pay R2095.52 which is inclusive of the settlement amount.
This is the message I just received from multichoice,,these people are robbing us.. You are ***** multichoice