Suspended account

I have been having issues with my billing on my account since my explorer has been installed on 23 December 2015.<br> <br> I instructed multichoice to debit my account on the 15th of every month for my subscription. When the debit order didnt go off on the 15th I called on the 17 to hear what the outstanding amount was, and I eft'd the money. I had R100 odd rands credit. During this call I told them I no longer have the old decoder, I only have the explorer, they need to delete the old account.<br> <br> On the 22/01/2016 I called again as my account has been suspended, she said she can see that the funds went to my old non existing account, she will move the funds over to the new account and rectify it.<br> <br> On the 27/01/2016, the came problem, I called again. Same story.<br> <br> On the 03/02/2016 again.<br> <br> Ive called 4 times with the same problem. I have spoken to a supervisor. And even done the call centre consultants job for her and told her to send technical and email and report the issue as there is a system error.<br> <br> Ive spent more on phone calls then the subscription and the effort is worth. <br> <br> Please send someone to come and fetch your dish and decoder etc, and cancell my service. <br> <br> Sue<br>