Suspended Account

Good day, <br> <br> I upgraded my account from the compact package to the premium package on the 11/04/2015 at Multichoice N1 City. I paid in the difference of R244 and also changed my debit order date from the 21th to the 26th of every month due to my change of jobs. On the 23/04/2015 my service was suspended advising i must pay R749 i called the call centre and my service was reconnected. The agent in your call centre confirmed with me that i should pay R699 on the 26/04/2015. This morning when i switched on my tv my dstv account was suspended again. I tried calling the call centre again this morning but ran out of airtime because i had to listen to stupid options which is of no benefit to me. My account is still suspended and according to the self service i must now pay almost R800 to have my account reconnected. <br> This is seriously pathetic service from multichoice and i refuse to pay extra for a service if my payment date is only due the 26/04/2015.