NC
Nathi C
1 reviews | Active since Jun 2014
06 Oct 2015, 13:34
Suspended Account
Good day <br> How do I make sure that my account doesn't get suspended again(even though I pay in time every month). <br> I always pay my account on the 20th of every Month , but the past 3 weeks my account has been suspended twice already and I have to call in to have activated. Can you please assist as this is costing me to call your contact centre <br> ID number : *** <br>
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Oct 2015, 15:38Hello nathi8485@,
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv service is active. We have also adjusted your DStv account to avoid any disconnection of service.
For future reference to avoid this inconvenience, please ensure that your use the correct banking details including:
o Bank: ABSA
o Account holder: MultiChoice Africa
o Account type: Current
o Account Number: ***
o Branch code: 632005
o Reference: Your customer reference number.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv service is active. We have also adjusted your DStv account to avoid any disconnection of service.
For future reference to avoid this inconvenience, please ensure that your use the correct banking details including:
o Bank: ABSA
o Account holder: MultiChoice Africa
o Account type: Current
o Account Number: ***
o Branch code: 632005
o Reference: Your customer reference number.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply16 Oct 2015, 15:38
Official
Hello nathi8485@,
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv service is active. We have also adjusted your DStv account to avoid any disconnection of service.
For future reference to avoid this inconvenience, please ensure that your use the correct banking details including:
o Bank: ABSA
o Account holder: MultiChoice Africa
o Account type: Current
o Account Number: ***
o Branch code: 632005
o Reference: Your customer reference number.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv service is active. We have also adjusted your DStv account to avoid any disconnection of service.
For future reference to avoid this inconvenience, please ensure that your use the correct banking details including:
o Bank: ABSA
o Account holder: MultiChoice Africa
o Account type: Current
o Account Number: ***
o Branch code: 632005
o Reference: Your customer reference number.
Thank you for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah