Supposedly in arrears every month

<p>Multichoice, I am getting a little annoyed now. In August 2015, we took a package deal. Explorer decoder and premium package for 2 years, no increase R850 per month. When we signed up, it was supposed to be a debit order.</p> <p>We tried endlessly to get them to take debit order, when this failed, I made sure I paid manually every month. I was tired of begging and giving my information every month for debit order. For soem reason, they could not get it right.</p> <p>Then after months and months paying manually, we get disconnected a couple months ago. Apparently no payment since June 2016. So basically, from August 2015, the manual payments are received and allocated. Then from June 2016, they are not. So the problem is resolved and the manual payments are allocated. We are promised that they will call us again to implement the debit order. And again nothing. So i pay manually again for the last 3 months. Now i get an sms, arrears again. I mean SERIOUSLY????? is anyone ever going to sort this problem??? actually no, I dont want a debit order now with 2 months remaining on the contract. Because I cannot trust multichoice now. Next thing i will be getting double deits and all.</p> <p>So what i want is, find my payments as you did when you disconnected me a couple months ago. Allocate them. And then send me payment details for manual payments for the remainder of the contract as well as for the when the contract is over, as I want to continue on premium and pay manually INTO THE CORRECT account.</p> <p>Thank you</p> <p> </p> <p>Kind Regards</p>