Support and value for money.

I have got to say communication with DSTV leaves a lot to be desired. Recently on two occasions I received SMS`S notifying that Disney Plus has been activated on my account without consultation or with my permission. As soon as these were cancelled I received a message of reactivation, three times. This is *****. To add insult to injury I see now in my latest statement I was charged for this service. Who decides on this kind of activity ? In the same vain a while ago DSTV started charging an additional amount for a so called connection fee ( which was new), I enquired about this and to this day do not have a reply. Remember business' works on the principal of willing buyer and willing seller. I also notice that a significant amount of new content advertised is for additional pay channels. How rich. I understand a business needs to make a profit but your monopolistic approach is seeing viable competitors mushrooming up and shortly DSTV will no longer be the dominant entertainment broadcaster. I may be in your eyes a single customer but having been in business for thirty years my network of friends and club members could influence your business somewhat.