Supersport Live Streaming

I have already made this complaint in the past and received a completely unsatisfactory response. Having been a loyal customer for many years, we are receiving less for an unacceptably high monthly premium. We were told, that in order to continue receiving all the Supersport content on mobile devices we would be required to subscribe for a PVR!!!!! Why? How can you bully the loyal customer into paying extra and forcing them to buy extra products to receive even less than what we had already been getting in the past? (Supersport content has deteriorated).This is worse than just a monopoly, the fat cats here are becoming increasingly and unreasonably greedy. This is incredibly unjust and we would like to know if the consumer has some avenue of regulatory support like an unfair practices ombudsmen/consumer protection authority? Trying to get a fair and reasonable response from the supplier has proven fruitless. Atrocious, uncaring, unfair, unreasonable monopoly. As long as they can get away with this the only small comfort the consumer can get is to buy their shares because they are getting away with excessive margins (just look at their profits!). A massive consumer pushback please.