WC
Wesley C

1 reviews | Active since Mar 2009

14 Mar 2015, 18:50

Supersport ?

What I love is watching my rugby and the screen just blacks out . The sound stays , but no video. No other channel does this , I either have to toggle power or change away to another channel for a bit. <br> So far during the Sharks game I have done this about 8 times.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Mar 2015, 10:58
Official
Hello wesleych,

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We have escalated your query to the relevant department for urgent investigation.

Feedback will be provided by written or telephonic correspondence.

Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.

Your support, and that of all our customers, is important to us.

Regards
Rupert

Best regards,