Superb customer service

After numerous attempts to engage and try to explain my problem and grievance with Multichoice call centre, I spoke to three *********** and useless call centre agents. I then called for the fourth time, I spoke to a Smangele, who was professional and empathetic, who got a call centre supervisor to assist me (Noluthando Magwaza). Noluthando was an absolute star, she listened, explained and assisted with solving my problem. She was patient and understood my frustration and gave solutions to my issue. Thank you so much, multichoice needs people like you. Please keep up your good work and professionalism. I really appreciate your excellent customer service.