Super Unhappy Multichoice/Pricelock Customer

I am on Pricelock with Multichoice and for the past two months I have been disconnected 4times. I pay for my services everymonth and yet they disconnect me without reason.When calling the call centre their Agents move the blame and say its not them but pricelock. I spend my money to call them for a mistake that they have done and they dont even offer an apology instead they will tell me that it is a systems upgrade that causes the issue. I then asked for the number to their partner Pricelock and the Agent Ayanda did not even mention that their center closes at 14:00 even after I spesifically told her that im calling them.Multichoice Agents have such a disregard about their paying Customers,you would expect Agents from a contact center that is paid for by the caller to be on top of their game with issues.But they are slow,clueless and just dont care about their customers.No wonder ppl are cancelling their accounts to join the likes of Netflix and such...