JS
John S

1 reviews | Active since Oct 2018

07 Mar 2021, 11:53

Super prro customer service

Referring to my previous complaint regarding DS TV poor service, where DS TV actually react on and even supply a reference number ***7 on 26 Feb 2021, I hereby can now report that it was only for eye blind. Until yesterday, DS TV never contacted me what so ever or corrected the reported problem which still exist. Their poor service and arrogance regarding customer service is going to cost them quite a lot of business at the end of the day.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Mar 2021, 13:04
Official
Hi John, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

JS
John S's update09 Mar 2021, 11:05
Reviewer Update
At last some reaction was experienced and within minutes the problem was solved.\