1 reviews | Active since Apr 2024
Super disgusted
I am super disgusted by the dstv internet service. It has been 3 weeks and my data has not been loaded. On the 2nd April at about 9am I called and was promised that the problem will be resolved within 24-48 hours. 48 hours is long gone and still no internet access. Even in February month I experienced the same service. Its disgusting and frustrating paying for a service and not enjoying the service.
On 3 April I was told that my data would be loaded soon and still no data and the consultant had the nerve to tell my that they prioritise debit order customers. Why did you let us take your internet if we are not a priority
I am really furious and when you call you have to hold on for 10 minutes minimum
Its unacceptable
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
