DJ
Doug J

1 reviews | Active since Oct 2010

24 Jun 2024, 19:15

Suffer Multichoice, suffer.. You lost 400k subscribers from arrogance and lack of service and

I see Multichoice are 'looking at a new strategy'.... what a JOKE!!!!

They've lost 400,000 subscribers, billions in revenue.... maybe 'they' should have listened to 'us' customers a while back... and now too.

I've had 2 Explora's crash (1 within 2 weeks of the warranty expiring)... both after I REFUSED their insurance offer.

Coincidence? NAH...

Goodbye Multichoice management!!! The sooner you join a certain political party in the history of failed businesses in SA, the better!

All I wanted was a free service of the decoder to identify the 'problem'.... not have to drive 120kms (at my cost), pay for an identification of the 'problem', and probably buy a new Explora.... which would, most likely fail in 54 weeks again. (One year warranty is 52 weeks by the way!!).

Suffer the consequences of your arrogance Multichoice... suffer

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jun 2024, 19:28
Official
Hi  Doug Jennings, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team