RVdB
Rita Van den Berg

1 reviews | Active since Apr 2020

01 Apr 2020, 21:06

Sucks

I asked for my services to be cancelled end of March as I dont require it. When I phoned on 31st of March I was directed to whatsapp number as no call centre agents are available. The whatsapp number of app does not allow me to cancel my services. Now they went and deducted money from my account for services that I dont use for the past 7 days due to to fact that they dont notifty people

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Apr 2020, 21:21
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
RVdB
Rita Van den Berg's update03 Apr 2020, 19:10
Reviewer Update
Please take note of my reply yesterday and advise me when my refund will be made