Such incompetence for such a big organisations. Disgraced

This is beyond ***********, this is the last message I received on Saturday the 19th at 18:14pm twitter (@ReneeMaseko Please note that your services are all active and the next installment will be paid next year on 07-01-2021 ~SK) at least the first 2 times you had the courtesy to send me SMSes. I just woke up this morning and my services have been disconnected again, third time in a month. Why do you provide such poor service, is it because I'm not rich or famous enough, I mean I think that if I was someone in the public domain or had thick pockets I would receive 5 star service and this would never happen. You are such a disgrace for such a big organisations, a real disgrace.