Such a nice guy!

After spending the past 4 days on the phone with several *********** and RUDE call center agents and their supervisors, I would just like to thank Tsepo Chaka for the kind, friendly and helpful manner in which he assisted me. Tsepo you were a complete pleasure dealing with and I am so thankful and grateful for you assistance. I happened to call in just 10 minutes before he's shift ended and he refused to get off the phone until he has helped fix my problem although the error is still here I now at least have an idea as to what could be causing it rather than being told \there's nothing we can do". Thank you again Tsepo Multichoice must know what gems they have working for them and that they should be rewarded!"""