NL
Nomvuyo L
1 reviews | Active since Oct 2016
26 Aug 2020, 10:46
Substandard Service
I've been getting this errors that "decoder's hard drive is ******* and requires formatting. If you choose to format you will loseall your recordings. If you choose not to format the hard drive your decoder will work without PVR features - THIS HAS HAPPENED MORE THAN 4 TIMES IN THE PAST 3 TIMES AND HAVE NOT BEEN GIVEN ANY PROPER RESOLUTION. Whilst I lose all my recordings each time and still have to pay the PVR Access fee
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
26 Aug 2020, 11:10Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Aug 2020, 11:10
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NL
Nomvuyo L's updateReviewer Update
27 Aug 2020, 22:04When is as soon as possible
NL
Nomvuyo L's update27 Aug 2020, 22:04
Reviewer Update
When is as soon as possible