1 reviews | Active since Jul 2015
Substandard Dstv family R199pm compared to Starsat R199pm
Why is the dstv family package R199pm so woefull(I rather watch paint dry)compared to starsats R199pm package.The difference in quality is absolutely shocking.Starsats R199pm package has channels such as fox,fox crime,starone,i.d,nat geo gold,spark,fx,st****ries and much more quality channels.Starsat just launched 5 HD channels.DSTV needs to adapt or perish.I cannot belive that dstv would be so incompetant and expect us to watch this *******.I encourage people to dump their dstv and have a look at satrsat as they offer much better value 4 money and their R199pm package is 10 times better than dstv,s.Dstv needs to wake up and smell the coffee.Mediocrity is unacceptable and should never be accepted nor tolerated.
MultiChoice does not produce nor create channels for the DStv bouquets. Our channels are purchased complete from the suppliers and are packaged into bouquets. MultiChoice works closely with channel suppliers to ensure that programming meets the quality standards required for a premium Pay-TV platform.
It is with regret that we learn of your unpleasant experience , our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
MultiChoice does not produce nor create channels for the DStv bouquets. Our channels are purchased complete from the suppliers and are packaged into bouquets. MultiChoice works closely with channel suppliers to ensure that programming meets the quality standards required for a premium Pay-TV platform.
It is with regret that we learn of your unpleasant experience , our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna