subscription that i did not sign for.

My name is Dineo Molelekwa, a customer for DSTV FOR MORE THAN 20 YRS AND NEVER MISSED A PAYMENT IN THIS TIME. I have 2 accounts with multichoice. from July i was surprised with the premium increase and according to my knowledge i did not have anything extra with them. i visited the small agency which inside the wondere park mall and they confirmed that i have Netflix on the account and there is nothing that they can do for me.

I explained to them that i never register for Netflix and i want it to be cancelled. they gave a number to call, which i did, they confirmed that i have Netflix on the account and i told them i am not aware of such subscription and i want it to be canceled, i made more than 6 calls spending MORE THAN R300.00 on this calls but nothing has happen, this month is was worse the premium was even more.

All consultant that i spoke to will reflect on the calls that i made promised me that it will be canceled then i must call again for my refund. even if the call cut you off, they will never call you back.

i want to make people to check their accounts as DSTV consultants are making ***** on CUSTOMERS accounts by adding things that we did not SIGN for.

I need that canceled and i need my REFUND as i did not sign for the subscription. I DONT HAVE MONEY ANYMORE TO MAKE A CALL THAT JUST CAUSE ME MONEY THAT I DONT HAVE.