TK
Tom K
1 reviews | Active since May 2011
06 Oct 2015, 10:58
Subscription Suspended
Why is my subscription suspended ???? You have been paid on time. I have requested on many occasions for an invoice or statement that I am entitled to but do not receive. If you are going to charge me reconnection fees I will not hesitate to take you to the consumer council. Now reconnect me Urgently
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
16 Oct 2015, 13:01Hello tommas,
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv Premium service is active.
We have requested to for the copies of the statement from our finance department. They will send you the latest copies of the statements to your personal email address.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv Premium service is active.
We have requested to for the copies of the statement from our finance department. They will send you the latest copies of the statements to your personal email address.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply16 Oct 2015, 13:01
Official
Hello tommas,
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv Premium service is active.
We have requested to for the copies of the statement from our finance department. They will send you the latest copies of the statements to your personal email address.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Please accept our apology for the delayed response.
Our records indicate that you had been assisted and your DStv Premium service is active.
We have requested to for the copies of the statement from our finance department. They will send you the latest copies of the statements to your personal email address.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,