SUBSCRIPTION PAYMENT

<p>I bought a new Explora Decoder when I moved in April 2016. When completing the forms for the payment method, I requested that payment be made via debit order. Since the first payment which supposed be processed in May 2016, DStv has loaded the subscription as a cash payment & I have had to make electronice payments for the last 3 months. I got another notification that payment has not yet been received for August, I contacted them as every month for the last 3 months to load the subscription as a debit order, I told them that I am not going to make payment for the fourth time now as it is the responsibility of DStv to make sure that the debit order goes through. DStv then supp**** me with a case number which was submitted to their "Debit Order" section. I received a call today that DStv is going to suspend my services because of non-payment.</p>