RK
Refilwe K
1 reviews | Active since Feb 2012
24 Nov 2023, 21:12
Subscription lock discount
Good day, I'm not sure what happened to my subscription lock discount. The system shows that I'm still on the 24 months subscription lock but somehow I'm no longer receiving the discount. I spoke to 3 people already from your call center department and Noone has been able to yet. They have been promising to escalate but nothing is changing. Can someone please fix my account so I can continue getting the subscription lock discounts. Thanks
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
24 Nov 2023, 22:20Hi Refilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Nov 2023, 22:20
Official
Hi Refilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
RK
Refilwe K's updateReviewer Update
28 Nov 2023, 13:51Can I please have this resolved before my payment date on the 01st of December.
RK
Refilwe K's update28 Nov 2023, 13:51
Reviewer Update
Can I please have this resolved before my payment date on the 01st of December.