TP
Thandazile P

1 reviews | Active since Oct 2024

14 Oct 2024, 14:04

Subscription dispute

Dstv claimed subscription that I did not agreed with when am trying to call them for disputes their lines always full only telling me to wait for an hour being online

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Oct 2024, 14:37
Official
 Hi  Thandazile, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Oct 2024, 13:54
Official
 Hi  Thandazile, 

As per our telephonic conversation, we have escalated the query to the Insurance team. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,