mB
mpho B
1 reviews | Active since Jun 2012
06 Oct 2015, 17:04
subscription cut and I paid 2 weeks ago
This is how my relationship with Dstv worked since I started with them. I would get a notice every month end with the amount that needed to be paid and I would go to my nearest shop and pay<br> End August no massage was send and I didn't know what or how much to pay. As a norm I was expecting that my subscription will be terminated but I wasn't until the a week later then I was cut, I never had a problem but then end 25 September 2015 when I went to pay to reconnect my view I was told I owe them R900 I paid R600, then I was connected but today the 06/10/15 it's off.<br> I just feel I have been hijacked! gatvol!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Oct 2015, 18:43Hello dipatla,
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you had been assisted and your DStv service is active.
We are committed to providing you with the highest level of service. Please refer to your personal email address for a detailed response regarding your query.
We truly appreciate your feedback and thank you for taking the time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you had been assisted and your DStv service is active.
We are committed to providing you with the highest level of service. Please refer to your personal email address for a detailed response regarding your query.
We truly appreciate your feedback and thank you for taking the time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply17 Oct 2015, 18:43
Official
Hello dipatla,
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you had been assisted and your DStv service is active.
We are committed to providing you with the highest level of service. Please refer to your personal email address for a detailed response regarding your query.
We truly appreciate your feedback and thank you for taking the time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We apologise for the delayed response and the inconvenience caused in this regard.
Our records indicate that you had been assisted and your DStv service is active.
We are committed to providing you with the highest level of service. Please refer to your personal email address for a detailed response regarding your query.
We truly appreciate your feedback and thank you for taking the time to contact us.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah