1 reviews | Active since Dec 2014
SUBSCRIPTION CONTINUED AFTER NON PAYMENT
WHEN I FAILED TO PAY MY DSTV SUBSCRIPTION END OF MAY - I EXPECTED IT TO BE DISCONNECTED DUE TO NON PAYMENT. WE THEN WENT WITHOUT DSTV FOR 4 MONTHS AND THIS WEEK I MADE A PAYMENT EXPECTING TO PAY A RECONNECTION FEE + MY SUBSCRIPTION FEE. TURNS OUT THAT DSTV FAILED TO DISCONNECT MY SUBSCRIPTION AND NOW EXPECTS ME TO PAY MORE THAN DOUBLE MY MONTHLY FEEL FOR A SERVICE THAT I DID NOT USE. I FIND IT TOTALLY RIDICULOUS!!!!!
Dear Amy
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Amy
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Amy
Should you wish not to enter into the contract for the following month then onus is on you to notify us, failure to do is an indication of your intention to continue with the contract for another month.
Pro- rata will be billed up until services gets disconnected due to non-payment , which you are liable to pay .
Regards
Girly
Best regards,
Good day Amy
Should you wish not to enter into the contract for the following month then onus is on you to notify us, failure to do is an indication of your intention to continue with the contract for another month.
Pro- rata will be billed up until services gets disconnected due to non-payment , which you are liable to pay .
Regards
Girly
Best regards,