Subscription changed without consent.

My bill has gone up, because DSTV is a **** and de*****ing customers. My subscription was upgraded without my consent. I would like someone to get back to me urgently, to get this matter resolved.

I want proof of me signing up for this. I want telephonic agreement. I want date and time. You guys like messing customers up the wrong way. You up my bill for all day repeats?