aM
amos M

1 reviews | Active since Nov 2018

15 Sept 2020, 14:53

SUBSCRIPTION CANCELLING

Multi****(Choice) has been suspending my subscription all the time I have to phone them countless times to open my viewing they make me hold for over half an hour and im phoning them with my airtime im not happy with the service they give me at all they have been overcharging me

0
Replies (3)
aM
amos M's update15 Sept 2020, 15:30
Reviewer Update
I REQUIRE MULTICHOICE TO CALL ME URGENTLY AND COMPANSATE ME
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Sept 2020, 16:07
Official
Hi  Amos M,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Sept 2020, 17:29
Official
Hi  Amos M, 

We have tried to call you again to give you feedback with no success.

As advised on our telephone discussion, we have reconciled the account and reversed incorrect charges that were for extra view.

The account has a credit of R242.13 which your next payment will only be R156.87 on the 28.09.2020.

Kind regards 
DStv: Hello Peter Team 

Best regards,