SUBSCRIPTION CANCELLED

I pay by Debit Order, however my account was in credit for several months. I then decided to upgrade from DSTV Easy View to DSTV Access by using the self-service facility offered on the internet. <br> <br> However when the next payment became due in July 2015 DSTV simply cancelled my subscription. I have practically been without DSTV since July 2015, except for a week in September 2015.<br> <br> I have lodged numerous queries under the following references no.'s:<br> o #***<br> o #***<br> <br> I phoned in last week and eventually managed to speak to a supervisor who assisted me by reconnecting my service. In the interim I was charged a R50.00 reconnection fee. <br> <br> After disputing this by email earlier this week, I was then advised that the reconnection fee was reversed.<br> <br> I was then further advised that there was an amount of R26.40 owed and payment was required, however should I wish to pay by ADHOC debit order facility I could do so. I accepted.<br> <br> Needless to say TODAY my subscription has been cancelled YET AGAIN!!! Seriously? <br> <br> I want my DSTV connected immediately. As a result of all this inconvenience I think that DSTV should supply me with 1 (one) months free subscription of the Premium Bouquet.<br>