RD
Rene D

1 reviews | Active since Apr 2011

09 Jan 2021, 13:57

Subscription cancellation request ignoref

Requested cancellation mid Dec 2020. Was assured by 2 staff members that debit order will not be presented beg Jan 2021 and that subscription had been cancelled. Guess what debit order presented twice to my bankers. Cost me about a R100 in bank fees and endless hassles.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2021, 14:13
Official
Hi Rene, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,