Subscription and **** non solution answers

I have the whole month struggling to get straight answers from this consultant.I pay to watch my prescription for 10 days for the past two months and when I call to ask there is no proper and solution.Different amount for the same account. *Your account balance:* You're currently enjoying: - DStv Access - DStv Compact Plus *R471.71* is due by *2022/02/15*.

Your Customer Number is: ***9

*Your account balance:* You're currently enjoying: - DStv Access - DStv Compact Plus *R1335.71* is due by *2022/02/15*.

Your Customer Number is: ***9

*Your account balance:* You're currently enjoying: - DStv Access *R741.71* is due by *2022/02/15*.

Your Customer Number is: ***9