Subscribtion Cancellation

<p>I have cancelled my subscription with DSTV on the 18th of November 2015 and asked for a letter to confirm that I have cancelled my subscription and that it is scheduled to be deactivated on the 2nd of December 2015.</p> <p> </p> <p>I do not see this as an unreasonable request as my account, as everyone else, is paid a month ahead in full. To further support the reason of my request, I have read up on plenty of complaints about services being cancelled but debit orders still being taken off due to poor customer service.</p> <p> </p> <p>I have contacted DSTV numerous times via email and phone with no confirmation at hand.</p> <p>Case Number: ********** 7-c4</p>