JN
Jeanie N
1 reviews | Active since Sept 2017
17 Aug 2020, 09:12
Sub standard service from DSTV/Showmax
I called DSTV weekly for over a month and spoke to many service consultants who said they will refer this matter to their technical support team as enquired why I cannot get Showmax, the error message is I need to pay.i also requested for Kristen Soobramoney to call . Matter still not resolved . We could sign onto Showmax in the past . As I have a premium contract with DSTV , this facility must be added for free
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Aug 2020, 09:27Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply17 Aug 2020, 09:27
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JN
Jeanie N's updateReviewer Update
17 Aug 2020, 16:03I had a call from Cynthia Chauke who assisted me and the problem was sorted , I am surprised that this matter too so long to get resolved.
Thank you Cynthia , your assistance is sincerely appreciated.
Thank you Cynthia , your assistance is sincerely appreciated.
JN
Jeanie N's update17 Aug 2020, 16:03
Reviewer Update
I had a call from Cynthia Chauke who assisted me and the problem was sorted , I am surprised that this matter too so long to get resolved.
Thank you Cynthia , your assistance is sincerely appreciated.
Thank you Cynthia , your assistance is sincerely appreciated.