STUPID STAFF MEMBERS / CANT DO ANYTHING RIGHT
Today 20 January 2022 marks 1 month since I have signed up for an Pricelock with an Explora Ultra deal.
I have been emailing and calling and chat with Multichoice ***********'s staff members. They did not deliver the explora to my house. They Delivered it to an address which doesnt exist. Now they keep on sending emails to the courier company to check. But nothing from there gets done. I have to call I have to email. But its not my mistake. This Thabiso Nchabeleng tells me that DSTV delivers it to the installer but not to the customers house. But its still not installed as promised 5-7 days which would have been the 29 December 2021 the 7th day.
I cant even get them to cancel it because they want the decoder back before they cancel it. Where should I get it if DSTV has delivered it to an address which doesn't exist?
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
20 Jan 2022, 10:36You have acknowledged the 3 other complaints. But did you do anything about those.
I am posting this so that the customers who think of getting dstv rather think twice because Its disgusting how you treat customers. DSTV makes the mistakes but the customer should suffer because there Employees is ***********'s to solve problems and only blame others
I am posting this so that the customers who think of getting dstv rather think twice because Its disgusting how you treat customers. DSTV makes the mistakes but the customer should suffer because there Employees is ***********'s to solve problems and only blame others
's update20 Jan 2022, 10:36
Reviewer Update
You have acknowledged the 3 other complaints. But did you do anything about those.
I am posting this so that the customers who think of getting dstv rather think twice because Its disgusting how you treat customers. DSTV makes the mistakes but the customer should suffer because there Employees is ***********'s to solve problems and only blame others
I am posting this so that the customers who think of getting dstv rather think twice because Its disgusting how you treat customers. DSTV makes the mistakes but the customer should suffer because there Employees is ***********'s to solve problems and only blame others
's updateReviewer Update
22 Jan 2022, 07:36When will that be because its now more then a month I am struggling with you. You only promise that you will sort it out but you just dont bother with it after the promises has been made.
's update22 Jan 2022, 07:36
Reviewer Update
When will that be because its now more then a month I am struggling with you. You only promise that you will sort it out but you just dont bother with it after the promises has been made.
's updateReviewer Update
31 Jan 2022, 08:14Wow its now 9 days after Dstv has rep**** "privately" and still haven't done anything about it. I request them to cancel everything which they also not even competent to do. Stop employing *********** staff members who's only goal is to get a salary from there they just don't care about customers. Dstv must go and check there stockholdings and see that its decreasing because of lake of employees giving proper customer service and there for more and more people is just canceling there services with Dstv. The only thing that is keeping dstv alive is because of soul right of Super sport broadcasting. So if I can give you some advise is to rather keep your customers happy before Dstv will collapse to the point of non existence. Or where by dstv would not have sufficient capacity to pay there employees salaries because most of there customers has cancelled or doesn't pay there service fees till there ***********'s staff does any thing about problems customers is having.
's update31 Jan 2022, 08:14
Reviewer Update
Wow its now 9 days after Dstv has rep**** "privately" and still haven't done anything about it. I request them to cancel everything which they also not even competent to do. Stop employing *********** staff members who's only goal is to get a salary from there they just don't care about customers. Dstv must go and check there stockholdings and see that its decreasing because of lake of employees giving proper customer service and there for more and more people is just canceling there services with Dstv. The only thing that is keeping dstv alive is because of soul right of Super sport broadcasting. So if I can give you some advise is to rather keep your customers happy before Dstv will collapse to the point of non existence. Or where by dstv would not have sufficient capacity to pay there employees salaries because most of there customers has cancelled or doesn't pay there service fees till there ***********'s staff does any thing about problems customers is having.