Stupid service

I have a very bad experience with the service of DSTV every month before my payment date I receive a sms that tells me how much I need to pay to stay connected, I have been making extra payment each and every month on the 22.10.2019 I received sms saying I should pay R 57.63 to stay connected and all along I know that I am forever paying more than is expected and in October I paid R 500.00 I have copy of sms that I received every month, and I November I received sms of R 206.63 and still paid R 500.00 and now from last week they keep on disconnecting my services and I have to keep on calling using my airtime for you to say sorry we disconnected you and they connect, so now I am sick and tired of **** service i receive from dstv they are all *********** and stupid, it seems like they don't want their customer to me more in arrears so that they can request the reconnection fee, from last week the money they wanted was R 209.00 and now its almost R 398.00 they are making money out of people, last week Friday the person i spoke to he promised that this **** will never happened again and during this week it happened again and yesterday again I am sick and tired honestly I paid the again this month R 500.00 meaning its R 1000 for this month and I know I am forever in advance, people just disconnect and connect exactly like Eskom DSTV is useless honestly imagine paying double what I am paying every month and still i cant get answers for all my payments, you people are useless and you don't deceive complement from people, what you know is for you to what a connect fee of R 50.00 for the mistake made by your stupid people you hired, please tell those people must go for training because non have answer for my money i am paying i am ****en tired good people i am tired!!!!! This problem must be sorted, The person i spoke to yesterday told me it was not my problem it was DSTV for the money to end up on R 398, PLEASE SORT OUT MY PROBLEM NOW!!!!!!!