STUPID *****S

"We've stopped your DStv as you've not paid. To reconnect, pay R45.00, using ref no. ********** 3. Once paid, we'll reconnect you. To pay: payat.io/dstv/ ********** 3"

I've been getting this message every single month from Multichoice and I have to call in every single time. I'm so sick if it now, every consultant I talk to always promises to arrange for someone to contact me but that never happens. I've been told there's an amount of R400 and odds that I owe since the beginning of my DPP contact that is supposedly pro-rata... my questions are, how come they only pick this up now when my contact is done? What happened to the pro-rata I paid initially? Why is it hard for them to send me a statement of my account from inception like I've been requesting? You better not cut me off as I have paid already... the money I use to call your call center is too much and I won't get it back. SOMEONE GET HIS SORTED