mT
mpotseng T
1 reviews | Active since Oct 2012
22 Nov 2019, 13:14
Stupid
I am very frustrated and angry with dstv in lemon tree alberton. I was due for an upgrade. Took both recorded there only to have my subscription inactive.
I called the call centre on the 21 Nov 2019 spoke to Aphiwe ref no ***3-i147 she told me my query has been escalated and will be resolved in 48 hours.
I have my service monthly with no fail. I want to decoders working and however de activated them to tell me why.
The guy that tried to help with was clueless I dont know why he is working there.
I want call back and this matter resolved asap.
Cell *** ID ***
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Nov 2019, 14:04Hi Mpotseng Confidence,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Nov 2019, 14:04
Official
Hi Mpotseng Confidence,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team