Stuff dont read properly
Good day
Allow me to be rude, which part of ENGLISH didn’t this guy or lady understand
I logged a fault regarding my DSTV about an amount of 370, now someone went to my DAD’S see message below I even rep**** to say not that account, why do we have *********** people helping us though ?
Please can someone reinstate my dad’s dstv please am really annoyed now ( My Dad’s customer number is ********** 0 I paid full amount this month now someone took 243.72 from there to my account which is ********** 8 can I get a proper explanation of this
Why would I go and complain about August payment I made it clear that I paid 370 on the 01st November to box office like people please
Trace this complain number# ********** ] and check my response
Thank you
Dear Thandy
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Thandy
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Thandy Moikangoa
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
We tried to contact you without any successes.
We unable to access your Fathers account with the information provided. Pleas provide us with his customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Thandy Moikangoa
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you experienced in this regard.
We tried to contact you without any successes.
We unable to access your Fathers account with the information provided. Pleas provide us with his customer number, decoder and smart card in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,