1 reviews | Active since May 2017

09 Feb 2024, 15:16

Struggling with activation

I made my payment but are struggling to get them to activate my decoders. I have send mails to *** it shows it was delivered and read but no one even bother to respond.

I am very disappointed with their service and considering it to suspend my subscription

They don't send me any statements

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Feb 2024, 15:33
Official
Hi Marietta, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2024, 10:14
Official
Hi Marietta,

We tried calling you on  *** to let you know your account active but your phone rings unanswered. Please let us know when we can call you back again.

Kind regards,
DStv: Hello Peter Team

Best regards,